MMS has been providing quality fieldwork services since 2004, building a strong reputation as a trusted provider of B2B global data collection.
We provide telephone data collection services, from questionnaire checking, scripting and programming of CATI data collection interviews, sampling and translations to deliverables such as raw data, SPSS, Excel, audio recordings, transcriptions and tables.
We specialise in international telephone B2B data-collection with hard to reach target audiences (opinion formers, policy makers, academics, religious leaders, MPs, CEOs, COOs, CIOs, CFOs, brokers, tax directors, etc).
We work 24/7 calling over 50 countries from our London, UK office, using native language speakers. This includes all possible time zones and regions.
Good B2B interviewers have a different temperament to consumer researchers: they require more patience, a higher level of professionalism and a natural curiosity prompting them to explore and understand related research topics.
This allows them to build rapport with gatekeepers and respondents by imparting a sense of shared interest and buy-in by highlighting the rationale and importance of the research. This in-turn leads to higher booking rates, enhanced interviewee engagement and, as a result, better quality data capture and improved response rates.
All interviewers at MMS have this outlook and in addition, all have at least two years relevant experience of delivering B2B interviews with Senior level company respondents backed up by a rigorous programme of training.
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